SurfProtect Introduces Advanced Analytics

Adding Analytics to SurfProtect

Provided free to all of our customers, our SurfProtect content filtering system is an industry-leading system designed to give you complete control over your Internet connection, ensuring that users cannot access sites and online material which you consider inappropriate. Our tech team is always working on making sure that SurfProtect delivers as advanced an experience as possible, and we’re proud to be bringing you an all-new feature built for complete convenience.

Our brand-new Analytics feature gives you a clear overview of the activity going on across your connection, allowing you to identify problems, decide on actions, and get a more complete understanding of exactly what’s going on at any time. Analytics is a completely free feature, and should be accessible right now when you log into your SurfProtect panel - read on to find out more about how to access and use the new feature.

Right now, Analytics has more versatility for those using our hardware-based SurfProtect Fusion option than it is for those using SurfProtect Cloud or Proxy. This is because Fusion is able to integrate with Active Directory, allowing you to see exactly what sites individual users are viewing, and to determine who is visiting particular sites. Our team’s currently working to bring these more advanced features to all users - watch this space!

Using SurfProtect Analytics

We’ve put together a comprehensive guide to SurfProtect Analytics, demonstrating how to get the best use possible from our new suite. Below, we’ve put together some information about the various features and options which SurfProtect Analytics enables.

Once you’ve logged into the SurfProtect panel, you’ll be able to access Analytics through the sidebar, which will open a new tab showing you the day’s data on how your connection has been used. You’ll see two tabs, each of which explore different sets of information:

Web Usage

An overview of the websites requested, along with information about how many requests were permitted and how many were blocked by SurfProtect filtering policies.

SurfProtect Cloud/ Proxy: You’ll see a graph displaying the 20 websites most commonly visited using the connection - in most cases, the highest of these will be homepages or search engines. On the right, you’ll see a list of sites which were blocked - this list will typically include a number of pop-up ads (commonly identifiable by the ad. prefix on the URL), along with pages blocked by your policies.

SurfProtect Fusion only: You’ll see the same graph, along with the sidebar of blocked sites. However, using Fusion, you’ll be able to click on any of the rejected requests in the sidebar for more information - specifically, the AD username of the requester and the time that the request was made.

Search Queries

A list of the searches being made by users through search engines like Google, Bing and more, including information on how many searches were allowed and how many were blocked.

SurfProtect Cloud/ Proxy: Because this service is exclusively software-based, SurfProtect Cloud/ Proxy can only display searches made through HTTP - Bing being the main search engine using this protocol. You’ll see a graph of the 20 most common search queries, with rejected searches displayed on a sidebar to the right.

SurfProtect Fusion: With Fusion’s hardware-based design being able to filter searches made through HTTPS, you’ll see every search query made through your network, including comprehensive Google results. You’ll also be able to click on searches in the sidebar to find out which user made the query (identified through Active Directory), and the time that it was made.