Introducing All-New SurfProtect Analytics

Using Analytics in SurfProtect Quantum

Over the last few months, we’ve been working to transform our SurfProtect content filtering service into the most advanced solution available, through our upcoming release of SurfProtect Quantum. We’ve just released one of the major advances for SurfProtect - a comprehensive analytics suite, giving users comprehensive information on how their connections are being used.

Monitoring is a highly important part of every school’s approach to online safety, and our SurfProtect Analytics panel is designed to make this far more convenient, improving the levels of visibility, clarity and effectiveness available for users.

Below, we’ve put together some information on how SurfProtect Analytics works, introducing some of the key features. To access SurfProtect Analytics, log into your account, and click on the Website Analytics tab on the left-hand side.

Right now, if you’re using SurfProtect Cloud or Proxy, you won’t have a full view of SurfProtect Analytics - while you’ll still see a full set of stats, you won’t be able to identify individual users, as this requires the Active Directory integration only available through either SurfProtect Fusion (our hardware-based service) or the advanced software-based service provided by SurfProtect Quantum.

SurfProtect Analytics Features

Once you log into the new SurfProtect Analytics panel, you’ll immediately see a graph demonstrating how your connection has been used over the last 24 hours (an example is shown below). This lets you see how requests have been handled, and can be filtered further to view exclusively permitted and rejected requests. Using the date settings on the upper left, you can change which dates you’re viewing - SurfProtect typically stores information for the last 3 months.

Demonstrating the Graph view from our new SurfProtect analytics panel

Below the graph, you’ll see a bar summarising all the activities carried out over the selected time period, categorising it in four different areas: the total number of Activities carried out, the number of Unique Activities (if an action has happened more than 3 times, it’ll be listed here for improved clarity), the number of Searches performed, and the number of Unique Searches, again letting you cut out repeated views.

Demonstrating the Bar view from our new SurfProtect analytics panel

You can click into any of these sections to view the specific actions included in each category. Again, you’ll be able to filter these sections, seeing what’s been allowed or blocked. As mentioned, if you’re using Active Directory Integration through hardware or SurfProtect Quantum, you’ll be able to see the user who made each request, letting you identify any cause for concern.

If you’re using Active Directory Integration, you’ll be able to use the Refine Log Search feature to fully analyse a number of points. You can view the web traffic for one or multiple users, see who’s been searching for particular terms or trying to visit particular sites, while using the date and time range features to narrow your search down even more.

Demonstrating the Refine Log Search from our new SurfProtect analytics panel

Right now, SurfProtect Quantum is in early release as we work to make the service more effective and add some effective new features - stay tuned for more information!